You do not have to handle it alone
Whether something happened to you or you saw it happen to someone else, these practical steps can help.
Background image: Illustration of two colleagues talking in a quiet meeting room, with supportive body language and a notepad on the table.
Step 1. Check safety
If anyone is in immediate danger, seek urgent help. For immediate danger, call 000.
Step 2. Listen
If a colleague tells you about a concern, listen calmly and ask what support would help.
Step 3. Write down what you remember
Keep factual notes such as dates, words or actions, people present and relevant messages.
Step 4. Use a reporting option
Contact a manager, People and Culture, a health and safety representative or another approved contact.
Step 5. Keep supporting
Do not investigate on your own or promise that nobody else will be told. Explain that details should be shared only with people who need to act, as far as possible.